Create Agency

Privacy Policy

Introduction

Welcome to The Create Corporation ("Company," "we," "us," or "our"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, CreateAgency.co ("Website").

We comply with the following privacy laws:

  • California Consumer Privacy Act (CCPA) – Rights for California residents.
  • General Data Protection Regulation (GDPR) – Protections for European Economic Area (EEA) users.
  • Children’s Online Privacy Protection Act (COPPA) – Safeguards for children under 13.
  • Other applicable data protection laws based on users' jurisdictions.

Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, payment details, billing information, and transaction history.
  • Usage Data: IP address, browser type, device identifiers, browsing behavior, referral sources, and interactions with advertisements.
  • Cookies and Tracking: Data collected through cookies, tracking pixels, and similar technologies.
  • App Data: If you use our apps, we may collect device information, usage statistics, and crash reports.

How We Use Your Information

We process your information for the following purposes:

  • To provide, maintain, and improve our services.
  • To process payments securely via Stripe and other payment providers.
  • To analyze interactions using Google Analytics and other analytics tools.
  • To serve targeted advertisements through Google Ads, Twitch Ads, and other advertising networks.
  • To comply with third-party service policies, such as Apple’s App Store guidelines and Twitch’s data protection rules.
  • To prevent fraud, detect security threats, and ensure compliance with legal obligations.

Information Sharing

We do not sell your data. However, we may share your information in the following circumstances:

  • Service Providers: Vendors that help operate our Website, process payments, deliver services, or serve advertisements.
  • Law Enforcement: When required by law, court order, or to protect our rights.
  • Business Transfers: In the event of a merger, sale, or acquisition.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your experience and for marketing purposes. You can manage your cookie settings via your browser.

Opt-Out Options:

  • You may disable cookies through browser settings.
  • To opt out of targeted advertising, visit Google Ads, Twitch Ads, or other ad platforms.
  • We honor "Do Not Track" (DNT) signals where supported.

Compliance with Third-Party Policies

We comply with the privacy policies and terms of service of our third-party service providers. Please review their policies:

Your Rights

If you are a California resident, you have rights under the CCPA, including:

  • The right to access and request details about the data we collect.
  • The right to request deletion of your personal data.
  • The right to opt out of targeted advertising.
  • The right to non-discrimination when exercising privacy rights.

If you are in the EEA (GDPR), you also have rights to:

  • Request access, correction, or deletion of your personal data.
  • Withdraw consent for data processing.
  • Request data portability.

To exercise your rights, contact us at legal@thecreatecorporation.com.

Data Security & Retention

We implement industry-standard security measures, including encryption and access controls, to protect your data. We retain personal information only as long as necessary to fulfill legal and business obligations.

International Data Transfers

If you access our services from outside the United States, your data may be transferred to and processed in jurisdictions where data protection laws differ. We implement safeguards, such as Standard Contractual Clauses (SCCs) for EU users.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect their data. If we become aware of such collection, we will take steps to delete the information.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page. Continued use of our services after updates constitutes acceptance of the revised policy.

Contact Information

If you have any questions or concerns, contact us at:

Email: legal@thecreatecorporation.com